Privacy Policy
This Privacy Policy describes how Asino Casino (operated by Hollycorn N.V.) collects, uses, and protects your personal information. We take privacy seriously and comply with applicable data protection laws.
Last Updated: November 2024
Responsible Entity: Hollycorn N.V., Scharloweg 39, Willemstad, Curaçao
What Data Do We Collect?
When you register and use our services, we collect the following information:
Personal Identification Data
- First and last name
- Email address
- Date of birth
- Residential address
- Phone number (optional)
- Copies of identification documents (for KYC verification)
Financial Data
- Payment methods (credit card numbers are encrypted)
- Transaction history (deposits and withdrawals)
- Gaming history and account balances
Technical Data
- IP address
- Browser type and version
- Operating system
- Device information
- Cookies and similar tracking technologies
How Do We Use Your Data?
Your data is used for the following purposes:
- Account Management: Registration, login, profile management
- Transaction Processing: Deposits, withdrawals, bonus credits
- Verification: KYC processes to comply with legal requirements
- Customer Support: Answering queries and resolving issues
- Marketing: Sending promotions and offers (with your consent)
- Security: Fraud prevention and anti-money laundering measures
- Compliance: Meeting regulatory requirements
Sharing Data with Third Parties
We do not sell your personal data. However, we share data in the following circumstances:
Payment Processors
To process transactions, we work with external payment providers (e.g., Visa, Mastercard, Skrill, Neteller). They receive only information necessary for transaction processing.
Regulatory Authorities
When requested by licensing authorities or law enforcement agencies, we're legally obligated to share certain data.
Technical Service Providers
Hosting providers, software developers, and analytics tools access technical data for platform maintenance and improvement.
Data Security
We implement technical and organizational measures to protect your data:
- SSL encryption for all data transfers
- Secure servers with firewall protection
- Regular security audits
- Restricted employee access (need-to-know basis only)
- Encrypted storage of sensitive data
Despite all precautions, we cannot guarantee 100% security. You're also responsible for protecting your password and account.
Your Rights
You have the following rights regarding your personal data:
- Access Right: Request a copy of your stored data
- Correction Right: Have incorrect data corrected
- Deletion Right: Request deletion of your data (with exceptions for legal retention requirements)
- Objection Right: Oppose processing of your data for marketing purposes
- Data Portability: Receive your data in machine-readable format
To exercise these rights, contact our Data Protection Officer at: [email protected]
How Long Do We Store Data?
We store your data only as long as necessary:
- Active Accounts: Data is stored while your account remains active
- Closed Accounts: Certain data must be retained for 5-7 years for regulatory reasons
- Marketing Data: Deleted when you withdraw consent
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be published on this page. For significant changes, we'll notify you via email.
Please check this page regularly to stay informed about updates.
Contact
For questions about privacy or to exercise your rights, contact us:
Email: [email protected]
Postal Address: Hollycorn N.V., Scharloweg 39, Willemstad, Curaçao
